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  • Classroom
  • Self Paced
  • Trainer Support
  • Practical Learning

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Course Summary

This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.

They may provide leadership and guidance to others.

Employment Opportunities

Potential careers and job roles could include:

• Executive Personal Assistant
• Office Administrator
• Project Assistant

Units of Competency

The 10 units of competency that comprise the qualification include: –

  • 10 elective units

For a list of units available for selection please click here

Entry Requirements

There are no formal entry requirements.

The preferred pathways for Applicants considering this qualification include completion of BSB30415 Certificate III in Business Administration or other relevant qualification/s OR vocational experience in providing administrative or operational support to individuals and/or teams but without a formal business administration qualification.

Students will require access to a computer and the internet to complete this qualification (access to computers / internet is provided for classroom based study). In addition, the following software may be required depending on subjects being undertaken:
• Microsoft Office applications to suit subjects chosen e.g. Word, Excel, PowerPoint

Applicants are required to have Word processing skills to an intermediate (Certificate III) level.

Good English skills are necessary to complete all components of the qualification successfully.

Numeracy skills are only required to a basic level eg calculations with calculators.

Ideally students should be employed in a business environment and / or supported by an employer to ensure access to a workplace for the application of learning and for assessment purposes. If access to a business environment isn’t available, our ET Trainer / Assessor will consult with you to identify other possible avenues for application of learning.


All students who undertake this qualification are provided with advice on employment and training options.

Study Pathways; Students who successfully complete this qualification could progress their studies to BSB50415 Diploma of Business Administration.

Study Modes

Study modes for this qualification include: –

Classroom based learning – Allows for a Trainer-led approach where the Trainer and the student meet in a classroom for a specific duration of time in a common location. Classroom based learning allows students to participate in group activities, group learning and group discussions.

Self-paced learning – Self-paced learning allows learners the flexibility to study at times that are suitable. Learners can work through learning material independently knowing that a dedicated Trainer and Assessor is available for support if required. Print based or computer based learning materials are available. This style of study suits students who have good time management skills and who don’t need structured face to face sessions.

Employment Based Traineeship  An employment based traineeship allows for delivery on the job (Central Coast locations only) with a Trainer and Assessor conducting workplace monitoring and assessments visits. Duration – 12 months full time (part time traineeships also available)

Recognition of Prior Learning (RPL) – RPL is suitable for those who already have the skills, knowledge and experience and who can provide current evidence of competence. RPL is available for part of, or a full qualification.